Please select carefully as we do not accept refunds or exchanges on any of our cosmetic products. Bright White Glow will only offer clients a refund if we deem items to be faulty and not fit for its intended purpose. Products will not be refunded if the damage has been done by the customer. An email to email@example.com must be made within 48 hours of the product/s being delivered. If deemed faulty by Bright White Glow, the customer must return the product/s within 7 days of delivery.